My trade me watchers has zero watchers

August 05, 2024 06:40

When i listed 29 lots for sale, and couple of days later i look to see how many people viewed or placed on there watch list, it comes up with zero on the my trademe, then i look on individual listing it has many views and a couple of watchers, but it will not show on the whole list on my listings, has anyone had problems like this and can TM get in touch, i have about 29 or 30 like this.

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5 comments

Bonnie
August 05, 2024 06:58

Hi Grant, yes, I have had the same problem, and so have quite a few others. It seems to be a glitch through the new-look. To do an online-chat with a Trade Me staff-member, go to Contact Us (that is in small print at the bottom of your Trade Me pages), then, when a blue-bubble appears on the right, type-in Talk to a person, to bypass the robot, and get to email-chat with a real person.

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S Community Superuser
August 05, 2024 07:29

Kia Ora Grant,

I see you've found and joined in on the Link below.

Page views and watchers are not displayed in 'Items Im Selling' list in My Trademe – Help - Trade Me

I'm a Member just like you - I'm not TradeMe staff, just giving you the heads up that staff may remove this Post to keep Community pages consolidated enabling Members with same/like issues to find a similar Post easier which may contain the latest current updates and info' being passed through.

Please file your report through the "Tell us what you think" link on the page you are on at the time you find these new issues on the New Look site also as these reports go direct to the correct Team who look into that particular issue, which can save alot of time in trying to get messages through to the right place.

Hopefully we start to see some resolutions coming through soon - Cheers.

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1937rod
January 02, 2025 09:20

I are having same problems I spoke to some on trade me he said he would report it but that was 2 weeks ago and nothing,I would like to offer watchers fixed price offer but as I have no views or watchers it is not possible.

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1937rod
January 02, 2025 09:21

Trademe are hard to get in touch with ,

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S Community Superuser
January 03, 2025 04:57

Kia Ora Daryl,

TradeMe are currently running in Holiday manned hours 9:30am - 4:pm 7 days per week.

If you have spoken with a staff member 2 weeks ago you will have been emailed a transcript of that Chat session - you can reply to these Chat transcripts with further info' or an enquiry at anytime.

The TradeMe watchers appearing as Zero & the inability to send Fixed Price Offers is a well known issue of which TradeMe have indicated they hope to have resolved early 2025.

You can Follow the updates through: We're upgrading some of our systems – Help - Trade Me - Cheers.

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