I would like to offer a cheaper shipping option
I am selling toys that collectors buy, I send in a carton so that the product's packaging arrives in perfect condition. I would like to offer the option to send in a satchel instead but struggling on how to set that up in the shipping template.
Satchel - Nationwide $7
Carton - Nationwide - $10
How do I go about setting that up? Thanks
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Gary-NZStocked Community SuperuserBennett, with the new shipping templates, you can't have freeform options like that. Options would be to individually set the shipping per item rather than use a template, or use the carton pricing and mention in the listing that if the buyer wants it sent in a satchel it would be cheaper and you can refund the difference, but that makes it messy and could lead to problems.
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Callum Community SuperuserYes, this situation is a bit of a pain. I've got some boxed vintage matchbox cars. For me I do it the other way around. I have the standard satchel rate in the shipping rate and make it clear in the listing (big bold wording) that if the buyer wants the item boxed I can do so but it will cost $x rather than the stated $y
Luckily a matchbox car is not too tricky to send safely in satchel with the right packaging techniques. But I do know there can be some ultra fussy collectors in this arena. So far I haven't had any buyers take up the box offer.
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