Account restrictions
We're here to help you get things back up and running.
Sometimes, we need to restrict memberships – to keep Trade Me a great place to buy and sell.
We'll only do this if we need to. In most cases, we'll email you to let you know.
What can I do?
- Check your emails, in case we've tried to contact you.
- If we have, follow any instructions we've provided.
- If you haven't received an email from us, we can help with:
Tip: If your membership has been restricted because your Trade Me account is in debt – all you need to do is top up. Learn more.
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