Account restrictions
We're here to help you get things back up and running.
Sometimes, we need to restrict memberships – to keep Trade Me a great place to buy and sell. If you think we've done this in error, get in touch with us.
We'll only do this if we need to. In most cases, we'll email you to let you know.
Tip: If your membership has been restricted because your Trade Me account is in debt – all you need to do is top up. Learn more.
What can I do?
- Check your emails, in case we've tried to contact you.
- If we have, follow any instructions we've provided.
- If you haven't received an email from us, we can help with:
Thank you for your feedback!