Shipping options
Find out about shipping and delivery for Marketplace listings.
Find out about a listing’s shipping and delivery options.
View a listing’s shipping options
To view a listing’s shipping options:
- Go to the listing page.
- Scroll down to the ‘Shipping & pick-up options’ section.
Sellers choose shipping options when they create a listing. You'll see details like the shipping destination, description, and price based on their choices.
If you have any questions about a listing’s shipping options, ask the seller directly through the Questions and Answers section on the listing page.
Estimated delivery times
Most professional sellers include estimated delivery times with their shipping options.
If delivery times aren’t included, ask the seller for an estimate for your location through Questions & Answers. Don’t include your exact address in your question– the Questions & Answers section is public to all members.
Multiple items in one shipment
If you’re buying multiple items from one listing or store, the seller decides whether to charge shipping per item or per order.
To combine shipping with another listing from the same seller, you must have already purchased one of the items with shipping selected.
Some sellers offer free shipping if you add multiple of their items to your Shopping Cart, and your total purchase amount is over a certain amount. Find how to add to your Shopping Cart.
‘To be arranged’ shipping
If 'to be arranged' is listed as the shipping option, it means the seller hasn't provided any shipping prices upfront. You'll need to arrange and pay for shipping directly with the seller.
To find out the shipping cost, ask the seller directly through the Questions and Answers section on the listing page. Don’t include your exact address in your question– the Questions & Answers section is public to all members.
Select and pay for shipping
When you place a bid or Buy Now, you’ll select a shipping option. The choice is automatically included in your total to pay if you win the listing or complete your order.
Select shipping when you place a bid
Select shipping when you Buy Now
Find your tracking number
When the seller ships your item, they may contact you directly with the tracking information.
Shipping update emails
If your item is from a professional seller or store, tracking information and shipping updates may come directly from their courier company after they send the item. The type and frequency of updates varies, depending on what company the seller sends the item with.
If you paid for the item and sent your delivery address, follow up directly with the seller for shipping updates. Find out what to do if your item is lost or damaged during shipping.