Staying safe & site security

From site security to scams and reporting inappropriate things – learn how to stay safe online.

Buyer and Seller Protection
Find out what it is and what it means for you.
Find all of our COVID-19 related information and changes.
Safe buying advice
Stay safe with our tips and examples of suspicious behaviour to be aware of.
Phishing and scams
Learn what a Trade Me phishing site looks like, and what to keep an eye out for to stay safe online.
Proof of goods and intellectual property
Learn about our proof of goods and intellectual property processes.
Reporting listings or behaviour
Report inappropriate or suspicious listings or behaviour.
Find out how to get in touch with our media team.
Harmful communications
Check out why this matters on Trade Me, and report any harmful communications.