Learning about the item and the seller

When purchasing online it's important to get as much information as possible.

You can ask the seller questions on auctions and Motors classified listings and email the seller on all classified listings.  

Questions & Answers

When you ask a question, we email the seller letting them know a question has been asked. When the seller responds we'll send an email with their answer, it will also publically appear on the listing. 

On a general auction, your question won't be visible until the seller answers it, or until the auction closes. On a Motors listing, your question will be visible as soon as you've asked it. 

Asking questions is a quick way to find out more about an item before purchasing it.

Email the seller

When you email the seller, your private enquiry is sent directly to them via Trade Me. They'll be provided your email address so you can continue messaging. 

Learn about the seller

Every member has a feedback rating, the higher the rating the more trades they've successfully completed. Keep an eye out for the Address Verified icon – these members have had their address confirmed by us.

The seller is not located in NZ or Australia 

Buying and selling is limited to members located in New Zealand and Australia, except where a member has been accepted as an 'international' seller by Trade MeAccepted international sellers only offer Ping and Pay Now, so we've always got your back with Buyer Protection

If you see a seller who appears to be selling from overseas but has their location set somewhere else –  let us know.


Thank you for your feedback!