Yes have emailed them with explanation and done a refund. What if they are not understanding? What if they give bad feedback for a genuine mistake? Would that be fair?
Just looking at what my rights would be on this matter as I need a quick answer and TM is quite slow with getting back. Had an item listed for $50. Last night while doing offer I accidently offered offer item out for $4.50 instead of $45 and they have accepted and paid. Have emailed them with explanation of error but am worried this could become hostile for a genuine mistake. Do I have to sell it to them for that price? I paid over $80 for item originally and hardly used (rice cooker) and really don't want to just let it go for $4.50. Any advice would be appreciated.
Oh and on top of that, it gives you somewhere in their email to go to if you feel this is wrong and contact us, but when you go there it is just info on being in trade and no where for you to contact them. Are they doing this to try and recoup fees or something?
I have just got up this morning and they have put me in trade. WTH I am not in trade. I have only sold 88 items and until recently when I started clearing out my storage unit, just list the same items pretty much week to week. I see way more people that should be in trade who have thousands of feedback and thousands of listings. How can they just make this decision without even asking. I have sent them a message but that could take days and in the meantime when if I sell something I am going to get stung with higher fees.
Hi peoples. Anyone else having issues with viewing/listing all their older unsold items? Either only shows unsold items for the last couple of weeks not the older ones for Oct. Only way I can see them is if I relist the oldest shown and then more appear even though there are no additional pages to look at. Toolbar shows different number unlisted to what is actually there to re list. Then sometimes my older listing are on the first pages mixed in with newer closed auctions. And cannot highlight and relist bulk items as it comes up with an error message saying I need to add postage but it is ...