Thanks. I do provide secure delivery instructions which you can do easily with NZ Post, but not all courier companies provide this. My front door area is quite well hidden and has a porch covering it, but it was obviously an opportunist walking past who decided to take his/her chances - saw the parcel & ‘uplifted’ it. Most of my parcels are left in my mailbox anyway. I have done many trades on here over the years and this is the first time this has happened, but will definitely look into getting a security camera. I understand the seller can’t be held liable in these situations.
Thank you for the good advice.
I need advice on a recent trade. Aramex left a parcel at my front door last Friday morning. They didn’t knock. I was home at the time. I wasn’t alerted until I checked the tracking details an hour later - parcel was nowhere to be found. I immediately lodged an enquiry with Aramex - they sent me photographic evidence that it was indeed left at my front door and that no signature was required. They instructed me to seek a refund or replacement from the seller. Have emailed seller informing her what has happened but she is refusing to refund me. My question is if a parcel is delivered but the...