lol hope not, dodging is too much hard work ! but I had also answered that question also - but going back and re reading it was worded rubbish on my part
my replies are based on your first question :)
oh no point missed your question was - "Has anyone encountered buyers whose addresses aren’t technically classified as rural but are still charged as such by your courier company? - and replied yes we are one of them", if you speak to a some of them on a business level they pull from the zones nzpost use - example PBT was one of them (courier now brought out) same driver to an urban and the so called rural as the zones they use but at least for them they could change things like that in the back end. this was part of the email and he has confirmed they are going to make a change and rezo...
so we deal with a lot of rural customers and store that send us items for repair for farming gear, the stores or the rural customers just ship it as its all built into the cost for them, as with us sending to some rural stores. our address still shows in the system as rural if anyone puts it in so they wouldn't know otherwise but its the fact we know that we and another larger shipper on this street has the same issue and have been told that in Aug last year we were meant to be re zoned and the RD removed along with other areas in NZ also being done - it just hasn't happened, in our case i...
Frans - If I am reading that correctly you brought the second purchase outside of trademe - so you did a private sale direct with them, not much TM can do if its done outside of TM, going forward ask them to list the amount you want to buy so its all done via TM and if paid via ping can be disputed within TM.
yes we are one of them, nzpost had said by email to us and other areas are being rezoned (business for us) but when you put our address in we are still showing as rural and people sending repairs etc are still being charged rural - but they have removed the rural pick up fee - I personally think they are just clicking the ticket for as long as they can.
yes agree with Callum, that is not ok behavior, do not agree to the return of fees for the seller. I think they may need to have a read up on how to sell on TM
Lee & Christine - you haven't said if the seller is a drop shipper or not, if you go back the auction you will see the noted information and shipping terms. its never ok to be abused any anyone, but there seems to be a bit of information missing - did you email them trying to get a refund? if the action says nothing about coming from another country etc then 100% report it but if it does say its coming from China and you missed that when buying the watch then the seller has listed correctly
does it say anywhere on the auction that its being shipped from China or the shipping options a couple of weeks and not days?
We had this once a couple of years ago, we only sell but brought something and the address was this random address in the south island that had no house on google maps, we have never been located in the south island and all they were able to tell us was change our password and were not able to explain why we had this random address listed on our account.