sadly not much, if they haven't paid and have gone cold... request fees back and relist - or you take them to the small claims court to try and force them, some people treat TM like FB market place at times.
if you search your emails for say water pump or something closer to what it is called you will have record of the sale.
we are just trademe members like you - you need to edit your post and remove the user name off (its a rule) they maybe going into spam, they have 7 days to touch base and complete the sale. if no luck you can alway put feedback asking for them to contact you, of relist the product trademe can be contacted via the chat function under contact us
Hi Helen are you looking on the addresschecker site? if this is nzpost sadly they have many areas that are "rural" when they are not and are effectively clipping the ticket cause they can - the drivers assigned to the area may also be covering the rural area as well so anyone in the catchment is going to pay the same - other providers have areas marked out to what they cover.
is it a couple of dollars for ie: rural address for the company moving the package or is it over the top asking amount?
Frans - If I am reading that correctly you brought the second purchase outside of trademe - so you did a private sale direct with them, not much TM can do if its done outside of TM, going forward ask them to list the amount you want to buy so its all done via TM and if paid via ping can be disputed within TM.
yes agree with Callum, that is not ok behavior, do not agree to the return of fees for the seller. I think they may need to have a read up on how to sell on TM
Lee & Christine - you haven't said if the seller is a drop shipper or not, if you go back the auction you will see the noted information and shipping terms. its never ok to be abused any anyone, but there seems to be a bit of information missing - did you email them trying to get a refund? if the action says nothing about coming from another country etc then 100% report it but if it does say its coming from China and you missed that when buying the watch then the seller has listed correctly
does it say anywhere on the auction that its being shipped from China or the shipping options a couple of weeks and not days?
We had this once a couple of years ago, we only sell but brought something and the address was this random address in the south island that had no house on google maps, we have never been located in the south island and all they were able to tell us was change our password and were not able to explain why we had this random address listed on our account.