Jenquip

39

Activity

Recent activity from Jenquip
  • Jenquip commented,

    Helen, that is not your problem to chase a refund its the sellers problem, they need to refund you and then they need to take it up with post haste - and you should remove your address details as this is just a community forum :)

  • Jenquip commented,

    if you put your question into google you will get a few answers (depending on what type of phone) then just click the one that you have and it will help you upload photos

  • Jenquip commented,

    if you are making a listing, just add photos and it will take you to your photos in your phone

  • Jenquip commented,

    or its been delivered to the incorrect address (which is what I was thinking may have happened) ?

  • Jenquip commented,

    does the tracking shows it was delivered to your address? below are NZpost dont cover and 1 is if its been delivered What am I not covered for? There are a number of circumstances where we are not liable to pay compensation for loss of, or damage to, certain items. These include but are not restricted to: Prohibited items, see our list (PDF - 1.6MB) Dangerous goods Fragile, perishable or valuable items (without a written agreement). Inadequately packaged or incorrectly addressed items e.g. glass or bottles sent in Trackpaks Illegal items Items where no proof of sending can be provided Item...

  • Jenquip commented,

    that's strange as flossy is right once delivered that's it NZpost have done what they were paid to do which ends the contract effectively. 

  • Jenquip commented,

    sorry just to confirm when you tracked the package it shows are delivered? you can call them and confirm where it was delivered  have you seen proof of NZpost saying they will refund either you or them? or is that just what the seller is telling you?

  • Jenquip commented,

    NZposts agreement is between them and the seller not you and them so yes its understandable to refund back to the sellers account. but the minute the package had been missing by NZ post the seller should have refunded you and that would have been the end of it, I would still get in touch with trade me its not going to hurt with all your facts as see if there is anything they can do, and going forward blacklist that seller once sorted so there is no chance of dealing with them again.

  • Jenquip commented,

    the link above will help you with what you need

  • Jenquip commented,

    https://help.trademe.co.nz/hc/en-us/articles/360007000092-Closing-your-account#:~:text=a%20deceased%20member-,How%20to%20close%20your%20account,to%20use%20your%20original%20membership.