thank you, I couldn't find the chat function in desktop mode it using my ph, but managed to following the link you posted, using my tablet.

thank you Callum; most appreciated.

Big thanks to whoever posted the webinar link. Most interesting. I'm a casual seller & for me the webinar prompted more questions and frustrations for TM. Re introducing shipping templates: it seems that they have attempted to fix a problem that wasn't there.   They have said buyers are a) lacking in common sense b) so time poor that that can't click thru to see whether an item is pick up only, or $, free, or to be determined. Despite whatever research they have to validate their claims, they're not giving buyers any credit.  Additionally, shipping issues from o/s & around NZ have been in m...

Shipping is not postage alone; it can also include the cost of items needed to safely & securely ship the item. Ie good quality bubble wrap/new cardboard. These things don't grow on trees, so it's fair enough to expect this is passed on.  And if the seller lives out of town and you've asked them to run into town to post it to you, why shouldn't you contribute to that cost?  Was it a pick up only item?  Did you get the item for next to nothing? Does it need wrapping to protect it on its journey?    $10 sounds excessive, but you don't know what hoops the seller has to jump through to ship it ...

With the new shipping template, I couldn't work out how you add an RD option. Is this not possible anymore?  I'm continuing to use the template I have in My Products, but I see I'm being disadvantaged by not using the new template, even though I'm not a professional seller. I'm helping my family find new homes for their bits & pieces!