Well I didn't realize there was such a thing. I purchased a drywall sander with partners card for partners business. With urgency as we needed it today. I have yet to be contacted by Trademe to verify cos apparently that's what needs to be done before I can collect item. So ow do I speak with h someone directly at Trademe to do this? I am getting frustrated as well as they have you told the seller that they have tried to contact me to verify and I have had no such contact otherwise I would not be writing this post