Paying with an unverified card
Well I didn't realize there was such a thing. I purchased a drywall sander with partners card for partners business. With urgency as we needed it today.
I have yet to be contacted by Trademe to verify cos apparently that's what needs to be done before I can collect item. So ow do I speak with h someone directly at Trademe to do this? I am getting frustrated as well as they have you told the seller that they have tried to contact me to verify and I have had no such contact otherwise I would not be writing this post
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S Community SuperuserKia Ora Mel,
Whoever the card holder of that business card is will have to verify the payment for TradeMe. - This is a normal security check to protect Members from credit card theft by ensuring the card holder has authorised the payment.
Reference: What to do if we ask you for a payment verification code | Trade Me
To contact TradeMe staff through "Live Chat" for assistance, If you select the Contact us Link at the very bottom of any TradeMe page the Chat Tab will Pop up in blue at the bottom right of your landing page screen. - Enter in the Chat bot which comes up once opened - person - and you will be taken to entering your details before arriving at the window to Chat with a Real Person/Staff. - Enter in your Listing number here enabling staff to pull it up readily. The Frontline staff can confirm the next steps for you.The Live Chat manned hours weekdays are 8:00am - 5:30pm and weekends 9:30am - 4:pm- Cheers.0
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