Agreed - the new layout is very unhelpful on a phone screen.  It's OK on a larger PC screen but see below for what I get on the phone list of email headings now.

Has the feedback about the phone-unfriendly notification email headers also been passed on?

From memory I "talked" to the help bot thingy with the speech bubble at the bottom right of the page and asked it to get a human to contact me.  Less than ideal but it works.  Sometimes someone will see the comments here but that's a bit hit-and-miss.  

There's something magic the help desk people can do to fix it in a trice - just finding a straightforward way to report it is the hard bit!

Thanks - the Help entry may need to be updated to make that clearer.  Though I see the "refine" option just takes you back to the old interface where you have to enter your search query a second time in the "search expired listings" field, so that's inefficient: just adding an extra step to what used to work fine anyway.

I've just got one of these messages for the first time after 23 years on TradeMe - most bizarre.  The number of items in my "My Products" is far from the maximum it's ever been so I'm at a bit of a loss to understand what's happening here.

Succcess - thank you.  The "can't find my address" option escaped me the first time round.

That's weird - I'll try again in that case.  It would not allow anything starting PO that wasn't a street name just the other day.

It's happened again - the third time in three months now.  70 items in the CSV this time so I don't fancy having to make all the changes manually this time.  I "talked" to the contact bot last night so hopefully the message will be passed through to a human soon.   I've logged out and logged in again but as soon as I go back to My Products the upload starts - and jams - automatically, so there's no way to stop or bypass it.  The chap I spoke to in October said the easiest thing was just to contact the help desk.  Curious to know, though - has anyone else ever experienced this?  It can't jus...

Sorted, with the aid of a real-live person on the chat system - thanks, Michelle!