Kia Ora Maygen,   Sorry to read you are being mucked around with that Trade,   After a Buyer has purchased any goods, whether by using the Buy Now option or placing a winning bid they have formed a legal contract to pay the amount they have purchased it at plus any shipping cost if/as required - There is No negotiation after the Sale - this is all to be done in the Q&A section pre purchasing the item.   You stick to the original Sale - if the Buyer backs out of the purchase you can contact a TradeMe Staff Member through their "Live Chat" facility enabling the Staff member to contact your Bu...

Cheers G, Gosh that's such a brazen response from them!  Yes! Blacklisting them from your email is a great idea and move their emails into your spam/junk folder - the Gmail system will pick them up and block their address from the server - Keeping everyone safe! 😊

Kia Ora G, Well spotted and Thank you for reporting this, Trust & Safety have your report in hand now to look into closing Both accounts asap. Keep an eye on your Emails for any further attempts, as you can see they look so legitimate, if you aren't expecting to hear from any companies you may be contacted by you can always phone the company if you are unsure. - Don't reply to those emails until you are confident they are authentic and Most Importantly Don't click on any Links. - Cheers.

Kia Ora sivasigns, We aren't TradeMe staff we are Members just like you, these badge tags just appeared next to our usernames quite unexpectedly, resulting from our experience with the platforms and the voluntary help we've been providing over time. The word you're looking at is Super user rather than Supervisor. - I know this is very confusing however you can tell when a staff member comments in threads as their badge tag states staff followed by which team in TM they are in, like the example below... With a Buyers hat on I'm strongly opposed to the Buyers Service fee - we know already mo...

Kia Ora ferman, I can confirm I've just had 6 items close from my Watchlist which have been Relisted and all 6 are back on my Watchlist from an In-Trade Seller as well as receiving Fixed price offers for 4 of these items. - Cheers. ADD: - A further 4 items from In-Trade Sellers which have been Relisted are not back in my Watchlist. - There is no rhyme to reason as items are from different In-Trade Sellers. The Watchlist Help file still states as below... There's no differentiation between In-Trade or Casual Sellers. 

Kia Ora heavenent, If you start your shipping off on a tier from Rural first down to urban it's suprising how many Members seem to be able to read shipping correctly and the right value is chosen from the onset - Cheers.

Kia Ora Deana, If the Seller doesn't have a combined shipping amount for you to choose you can ask them through the Q&A section prior to purchase, if they can't add the option for you they can indicate options for you. If you've already made the purchases you email the Seller direct. - It's best to ask the question before purchase. - Cheers. 

Kia Ora Jacqui, Sorry to read of your experience with parcel theft, this does seem to be on the rise, Unfortunately your option is to report the theft to your local Police - Possibly you are not the first in your area to have experienced this thereby your report may assist with a possible theft trail here for the Police investigations. - Anyone in your area, your neighbours may have a CTV Security system which has possibly caught these parcels being uplifted. Coming forward you may want to set up a Safe Place with the courier companies where they are able to leave your parcels other than yo...

Kia Ora Callum, Under the Return Shipping clause ... The seller to cover the cost of return shipping in these situations. The buyer and seller to work together in good faith, to get the item returned. Both of which you've done correctly by offering to send them a prepaid courier bag - why on earth this was rejected is unfathomable in itself. Return shipping to be tracked. Obviously it wasn't tracked. Items should be returned in the same condition as when you received it. Well due to poor packaging on your Buyer's behalf you haven't received them back. Furthermore where there is a disp...