And again ... This is a constant & consistent issue in the Trading pages - the platform has been running extremely slow for a number of days! - Yes! Troubleshooting steps cleared daily. On Desktop site, Edge browser, Windows 11.
Kia Ora BRIAN, You will want to be on the Desktop site to edit those fields you're wanting to, You select 'My TradeMe' at the Top Right of any page which takes you to your account details > on the Desktop site scroll down the page to 'Update my details' & you will find 'My Profile' to select where you can add/change information. - From the Apps, to update the info' you want to you'll have to enter TradeMe.co.nz in your browser to pick up the Desktop site - The Profile & account through the Apps only lets you edit your photo, name, and selling location. - Cheers.
Kia Ora P D, Is this the same repetitive Purchase Confirmation email - Not 1 email per purchase? In this case you are Best to contact TradeMe staff direct as this is where the emails are generated & sent from, not your Seller. To contact a staff member directly for assistance if you select 'Contact us' at the very bottom of any TradeMe page the Live Chat Bubble will Pop up in blue at the bottom Right of your Landing page screen, enter in the Chat window Talk to person below the Bot text suggestions, next to the paperclip icon, to be transferred through to the staff line. - Enter your Listin...
Kia Ora Steven, Clearing your cache & cookies can often resolve this However if not there is a workaround provided through the Desktop site in the following Post below... Unable to list item. Very frustrating – Help - Trade Me Motor Listings can only be created through the Desktop site, the Apps don't have this feature as yet. - If you're using an App type TradeMe.co.nz in your device browser to pick up the Desktop site - Cheers.
Kia Ora Trevor, Can you confirm that Listing number is correct for us - Cheers.
Kia Ora Pam, Just to add for you... If the Member who made the offer has any Listings of their own running you can put a Message through one of those. - All the Best! - Cheers.
Kia Ora Nancy, Business Listings withdrawn in the first hour of being Live have the Listing fee returned to your TradeMe account. - If the Listing has been Live for longer than the first hour you need to contact TradeMe staff directly for assistance with this. To contact a staff member directly for assistance if you select 'Contact us' at the very bottom of any TradeMe page the Live Chat Bubble will Pop up in blue at the bottom Right of your Landing page screen, enter in the Chat window Talk to person below the Bot text suggestions, next to the paperclip icon, to be transferred through to t...
That's Fantastic Amrit, Thanks for coming back to let us know, this is helpful for other Members who come across your Post. Just to let you know, the latest iOS App update is 230.0 which came out yesterday 13 July 2025 - Cheers.😊
Kia Ora All, The Android App was last updated on 6 Jul 2025 - Therefore you will need to update your App Amrit which deleting the App & Reinstalling will also do - The Apps are updated quite frequently so it pays to keep an eye on. - Cheers.
Kia Ora Barbara, Sorry to read of this experience where your payment instructions in some cases are not being sent out to your Successful Buyers, 1. Can you confirm the tick box to automatically send your payment instructions to the Buyer is ticked on these Listings for those Members who aren't receiving them? 2. Did you create the New Listings through the Desktop site or one of the Apps or a mixture of both? 3. Might you have edited any of these Listings by any chance? 4. Might any of these Listings have been Relisted? 5. Was the Purchase Type a Buy Now - Auction Bidding - MQL Multi Quant...