This Offline message was just after 11:am - My previous Post regarding this error was archived recently - the issue isn't resolved.
The Chat Bot is still auto-refreshing itself - whether you're typing or reading the bot responses it just auto-refreshes randomly. How are members expected to learn steps through the bot when the page auto-refreshes back to the beginning of a new conversation & you have to repeat your query to get the info' again! Leaving a message - Yes! we can type a message in a document writer first then copy/paste it in however this doesn't help when you include Help file links for the Team to go direct to the page you're referring to - the page links are accessible in the document writer however when ...
Edge Browser running latest up to date Browser & windows updates. - This hasn't worked for many months. Example: