Chat Bot Offline during manned business hours
This Offline message was just after 11:am - My previous Post regarding this error was archived recently - the issue isn't resolved.
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S Community SuperuserEdited
It's Offline again though this one doesn't show a Date or Time either - This was 11:49am 7 July 2026
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S Community Superuser
22 July 2026
Chatbot Offline again... & I had the green Online message follow today.
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S Community Superuser
23 & 24 September 2026
The chat green Online message appears briefly before replacing it with the black Offline message. - This still happens during Business hours.
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S Community Superuser
26 September 2026
Online report in Afterhours - Note screenshot time 6:44pm
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