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Votes
Hi Gary, thank you for letting me know, and for your comments. I haven't fixed Trade Me's privacy-breach of my surname yet, as I think it is important to keep it up there, for a while, as an example, so that other members are alerted to this security-breach problem, what it looks like, and your solution about how to fix the problem. Trade Me committed the privacy-breach, so they should fix it!
Hi Callum & Jane, there seems to be a security-breach by Trade Me, as your (Callum's) surname has appeared in your comment on Jane's post, and your surname has also appeared, Jane. Usually only your first name would show. The same thing has just happened to me, now, with my comment to you! The same thing also happened to me, when I wrote a comment on someone else's post. My surname appeared, and it wasn't until I did a Contact Us - reporting that problem to the robot - that my surname suddenly disappeared. So it seems that the robot realised the privacy-breach, just after my message, and th...
Hi Cathy, Yes, several threads, complaining about the new-look, were deleted by Trade Me. (I noticed that had happened, as I had been following them.) I spent hours on Saturday night, manually relisting many of my listings, one-by-one, as new listings, because a whole page of my unsold listings just would not relist. I clicked on the Edit on my Unsold page, and the small blank boxes appeared, but those auctions just would not relist! So, to find them, I had to go into my emails, type-in each listing-title, and then copy-paste the listing-title & details into each new (replacement) listing. ...
Hi Grant, yes, I have had the same problem, and so have quite a few others. It seems to be a glitch through the new-look. To do an online-chat with a Trade Me staff-member, go to Contact Us (that is in small print at the bottom of your Trade Me pages), then, when a blue-bubble appears on the right, type-in Talk to a person, to bypass the robot, and get to email-chat with a real person.
Hi mary-anne, to contact Trade Me, scroll-down to the words Contact Us, at the very bottom of the page, click on that, then, when a blue bubble appears, on the right, type-in Talk to a person, to do an email-chat with a Trade Me staff-member. You can also put-in a request to claim-back your selling-fees.
Hi Frances, I have found that ringing NZ Post is a better option than emailing them. I would ring NZ Post every day (even twice a day!) and pester them, until they finally resolve the problem. By doing that, you eventually manage to get through to someone who is more helpful than the other customer-service staff.. Also, ask to be put through to a senior supervisor and the particular investigator who is dealing with this. As well, write to the address where your parcel was delivered in error, enclosing a pre-paid postal bag, tell them what has happened, and ask them to return the parcel to y...
Hi Hussain, you could look up your old listing in your emails, so, that way, it will show you the details of your listing. The photo will have disappeared, so, if you wanted to relist that listing, you would then have all the details, but would need to take a new photo.
Hi Callum and Gary, yes, I totally agree with you. I did a Contact Us, to report the breach to Trade Me, and asked, at that time, for a Trade Me staff-member to email me, re the problem, but - even though the robot said that someone would get back to me - there has still been no reply, at all, from any Trade Me member, about the breach, but just absolute silence about the matter. There is still one member's name that hasn't been fixed on Community Post, so I have alerted the person about that, and suggested that they do a Contact Us to Trade Me. I have also told Trade Me that there is an o...
Hi Tania, Trade Me has put your full name on your post. There has been a major problem, over the past few days, when Trade Me put members surnames on Community Post, instead of just their first names. It seems that most members surnames have now been deleted, but your full name is still there, whereas just your first name should be showing. Refer to my post about the breach. I have told Trade Me that there is still a breach with your full name showing, and asked Trade Me to fix that, but you may need to contact a Trade Me staff-member yourself, asking them to fix this for you. The Trade Me ...
Hi Vicki, it is good that you have been able to get the multi-listing option working on your google chrome browser. Unfortunately, my Trade Me is now stuck on the new-look, and, a few weeks ago, the multi quick-relist suddenly stopped working for me, and Trade Me hasn't been able to fix this, at all. Using My Products, as a workaround, is not an option for me, so I am now listing only a few items here, and have gone elsewhere for the rest, until when - or if- the problem gets fixed. Quite a few other people have also experienced problems with suddenly losing the multiple quick-relist functi...
Comments
Recent activity
Votes
Hi Gary, thank you for letting me know, and for your comments. I haven't fixed Trade Me's privacy-breach of my surname yet, as I think it is important to keep it up there, for a while, as an example, so that other members are alerted to this security-breach problem, what it looks like, and your solution about how to fix the problem. Trade Me committed the privacy-breach, so they should fix it!
Bonnie
Created
5 Votes
Hi Callum & Jane, there seems to be a security-breach by Trade Me, as your (Callum's) surname has appeared in your comment on Jane's post, and your surname has also appeared, Jane. Usually only your first name would show. The same thing has just happened to me, now, with my comment to you! The same thing also happened to me, when I wrote a comment on someone else's post. My surname appeared, and it wasn't until I did a Contact Us - reporting that problem to the robot - that my surname suddenly disappeared. So it seems that the robot realised the privacy-breach, just after my message, and th...
Bonnie
Created
1 Vote
Hi Cathy, Yes, several threads, complaining about the new-look, were deleted by Trade Me. (I noticed that had happened, as I had been following them.) I spent hours on Saturday night, manually relisting many of my listings, one-by-one, as new listings, because a whole page of my unsold listings just would not relist. I clicked on the Edit on my Unsold page, and the small blank boxes appeared, but those auctions just would not relist! So, to find them, I had to go into my emails, type-in each listing-title, and then copy-paste the listing-title & details into each new (replacement) listing. ...
Bonnie
Created
2 Votes
Hi Grant, yes, I have had the same problem, and so have quite a few others. It seems to be a glitch through the new-look. To do an online-chat with a Trade Me staff-member, go to Contact Us (that is in small print at the bottom of your Trade Me pages), then, when a blue-bubble appears on the right, type-in Talk to a person, to bypass the robot, and get to email-chat with a real person.
Bonnie
Created
2 Votes
Hi mary-anne, to contact Trade Me, scroll-down to the words Contact Us, at the very bottom of the page, click on that, then, when a blue bubble appears, on the right, type-in Talk to a person, to do an email-chat with a Trade Me staff-member. You can also put-in a request to claim-back your selling-fees.
Bonnie
Created
0 Votes
Hi Frances, I have found that ringing NZ Post is a better option than emailing them. I would ring NZ Post every day (even twice a day!) and pester them, until they finally resolve the problem. By doing that, you eventually manage to get through to someone who is more helpful than the other customer-service staff.. Also, ask to be put through to a senior supervisor and the particular investigator who is dealing with this. As well, write to the address where your parcel was delivered in error, enclosing a pre-paid postal bag, tell them what has happened, and ask them to return the parcel to y...
Bonnie
Created
0 Votes
Hi Hussain, you could look up your old listing in your emails, so, that way, it will show you the details of your listing. The photo will have disappeared, so, if you wanted to relist that listing, you would then have all the details, but would need to take a new photo.
Bonnie
Created
0 Votes
Hi Callum and Gary, yes, I totally agree with you. I did a Contact Us, to report the breach to Trade Me, and asked, at that time, for a Trade Me staff-member to email me, re the problem, but - even though the robot said that someone would get back to me - there has still been no reply, at all, from any Trade Me member, about the breach, but just absolute silence about the matter. There is still one member's name that hasn't been fixed on Community Post, so I have alerted the person about that, and suggested that they do a Contact Us to Trade Me. I have also told Trade Me that there is an o...
Bonnie
Created
0 Votes
Hi Tania, Trade Me has put your full name on your post. There has been a major problem, over the past few days, when Trade Me put members surnames on Community Post, instead of just their first names. It seems that most members surnames have now been deleted, but your full name is still there, whereas just your first name should be showing. Refer to my post about the breach. I have told Trade Me that there is still a breach with your full name showing, and asked Trade Me to fix that, but you may need to contact a Trade Me staff-member yourself, asking them to fix this for you. The Trade Me ...
Bonnie
Created
1 Vote
Hi Vicki, it is good that you have been able to get the multi-listing option working on your google chrome browser. Unfortunately, my Trade Me is now stuck on the new-look, and, a few weeks ago, the multi quick-relist suddenly stopped working for me, and Trade Me hasn't been able to fix this, at all. Using My Products, as a workaround, is not an option for me, so I am now listing only a few items here, and have gone elsewhere for the rest, until when - or if- the problem gets fixed. Quite a few other people have also experienced problems with suddenly losing the multiple quick-relist functi...
Bonnie
Created
0 Votes