I used to use Aramex but like others the service in Wellington is non exsistant. You cant ring the local depot as it goes through to the call centre. I have had several instances where packages have sat here for over a week waiting to be collected. I have called the call centre and they give the same answer that an urgent request will be allocated to have it picked up. They refuse to put you through to the local depot or let you speak to a supervisor. Their online enquiry is a joke as they hardly follow up and in the instances that they have, they ask has it been picked up? Come on it's...

Totally agree Ive listed a lot (yes I have paid high listing fees) and will be interested in how many will close with nil views. Ive compared my prices and dont think they are unreasonable and even offer the ability to pick up but think my days on here as a casual seller may be numbered.

Agree with you but this also affects casual sellers not just the professional sellers.

I choose to calculate shipping once item is sold and then there are no surprises with what the system recognises as rural, extra costs for islands etc. My question was just for the booking a courier for a sold item. Thank you everyone redoing it and manually readding the address fixed the issue. Thank you for all your advice it is appreciated.

The same thing is happening to me along with other issues. You will see through the other posts that there appears to be more and more issues with many members unhappy with the site. You will probably get the generic it is due to scheduled upgrades or a known glitch however this issue has been over the last 3 weeks for me. You will probably be told to use my products and all your problems will go away. Problem appears to be with Trade Me making changes which havent been fully tested and not doing anything about it. Would be surprised if this is just you and me that this is happening to

I had an issue with a parcel that was picked up on 13th June. If you dont have a printer to print the label the courier takes it back to the depot to have a printed label attached to it. This can cause a delay of 24 to 48 hours. Nobody takes any resoonsibility for package until it is scanned into sysem. It took me nearly 3 monrhs and local MP to get courier to refund $15.76. They found parcel twice but lost it 3 times. Item clearly had my address on it so I beleive parcels clearly do sit in depits lost. Good luck

Im not impressed with the new system and as others have stated it is not user friendly. If your tech savy you may be able to work it out but if like me you are an older person on their own and struggle with technology its an absolute nightmare. I received an email in regard to a question on my auction but the question was not showing on trade me????

Sorry should have said I use desktop.

Rodney I have had the same experience and uaed the same method as you. Gary do you have a work around if you no longer have the trade me email and its dropped off your sold items??

I used to get the email about 3 weeks when I brought items but for some reason I no longer get them.