Recently I sold an item & I refunded the buyer the excess payment they made as they chose the rural option rather than urban.I emailed them & told them I had done this & that I had booked a courier for the next day to pickup their package.Anyway not long after the courier picked up I received a negative feedback as they confused my refund as a full refund & I wasn't sending their item ! Anyway I let them know that they made a mistake even though they should have known a courier had picked up as the booking confirmation with tracking details is sent automatically.They eventually emailed me t...

Hi Guys.I would appreciate it if someone with experience using "My Products" could tell me how to export all my listings with a listing footer.I went into the settings & went to the listing footer section & punched in my message & saved.But looking at my listings this message doesn't appear on any of my auctions.I then went to one of my listings & edited it to tick the box with my footer & then it asked whether I wanted to edit all my listings with this footer & I ticked the yes & still nothing,even on the one auction I edited.Not sure what I'm doing wrong ?

I recently made a few bids using the desk top site on my laptop.I couldn't bid on on Bid Bud as the seller was using the new site to list their listings.I won several auctions & missed out on a couple.You can tell it's the new site as the auctions are always KP-****** numbers.This new site will kill off Bid Bud as these auctions can't be accessed thru their site.Anyway my main complaint is everything that is on my watchlist that I have either won or missed out on or even just watching ends,everything & I mean everything disappears from the desktop site (which is my main domain).I have to go...

I have tried booking a courier via "book a courier" but the adress is "wrong" according to this site ? I have looked it up on the NZ Post adress finder & it is correct.I have tried different adresses & have ommitted the suburb e.t.c. & it doesn't work ? Very frustrating.I have tried the actual NZ Post site to book a courier there to pickup & the price there is 4 x more than the "book a courier" on this site.I am using my own bags.How the heck do you book on the NZ Post site trying to send a small bag without these ridicious prices ? I will appreciate any help on this matter from fellow memb...