The buyer didn't contact me first. She just planted a nasty red feedback! I emailed her straight away when I saw it on Wednesday. Saying why on earth didn't you contact me before posting defamatory feedback & asking for photos. She hasn't replied!
I wish they gave us a choice. I use the Desktop site but it often changes to the 'New Trademe' urgh. They still haven't fixed issue of the buyer address emails coming through without any address just Buyer to pick-up or make arrangements directly with the seller It been happening for nearly 2 years & they still haven't sorted it. FFS
I think TMs staff has been parred down to an actual skeleton! I have had several more of these & also a buyer who paid late with no reference # who through me under the bus when I applied for a fees refund! I had no right of reply & in addition this TM error. Arrgh Trademe auctions have been slow to close & I been charged HVL fees. Which their chat bots don't know about. I left a msg there in chat for when there staffers there to get back to me & to credit the overcharge but that never happened.
I'm still getting buyers delivery emails from TM that say pick up or organise with the seller! It's a known TM glitch that has been happening for about a year! Why has home page been changed so that you have scroll down to the bottom to get to page 2 of your listings? It's a pain. Also why is there no ability for the seller to say what really happened in an issue with the trade! She's put the blame wholly on me!. When it was her fault. Even I when clicked yes the trade is going ahead it just went to the error page. The other night I got charged extra HV fees bc the listings were really slo...
It used to have the photo & heading. Now it's just a rectangular box! It's been like that for a couple of weeks.
No, did you? I just wanted to see if it was TM problem or something the buyer was doing.
Lucy you have 2 listing numbers to see what's happening. Please get this fixed & get back to us.
I have delivery costs itemised & no pick-up checked in my listings. This is one I got tonight. It's really annoying. Are the buyers selecting something wrong or is this a TM problem? They have selected the right delivery option so do not then send their address ( I have no pick-up checked). $9.50 Tracked Courier for RD address 2 - 3 days Delivery address Buyer to pick-up or make arrangements directly with the seller
Where do you list them & look for them thanks?
No they just starting uploading at the 4th photo ( not 3 as I said before ) so that there are 3 empty frames before you see any photos.