Kia ora everyone, just an update! You can find your unanswered questions in new-look if you go to your 'Items I'm selling' page, click on 'All listings' to get the drop down and there is a filter there for 'Unanswered questions'. The filter won't show listings in some categories, so using the emails will be the way to navigate to those  If you are on the apps you can find unanswered questions on your 'Items I'm selling page' under 'Filters', go to filter. Again this won't show listings from some categories, use the emails to navigate to those ones. 

Kia ora Matt, that's correct, not all listings or categories are affected. The team are working really hard on this, while we are rolling out the changes some features are unavailable for some listings. 

Kia ora Thilak, as an in  trade seller or business membership your fees are calculated differently. You mentioned you operate a  micro level small auto parts business on Trade Me, the success fees on Motors parts and accessories is 9.9%. If you think you've been charged incorrect fees, get in touch with the team on live chat or email and someone will have a look for you.

Kia ora Hamish, if you get in touch with the team on live chat with your listing number, someone will have a look for you.

Kia ora Marni, relisting is free until sold for most listings, you do have to pay again though if you have any promotional extras added, or you can remove those when you relist. You may want to look at My Products, our free to use listing tool which has the fixed price offer feature.

Kia ora Liz, through these gradual changes we'll continue to roll out features and bug fixes. I'll comment on relevant posts and update statuses when those happen. Sorry we don't have more information than what we've already provided, the team are working super hard on this. 

Kia ora everyone, we are gradually making changes to the site which will make it easier for us to introduce new tools and features to make the site better. While this is happening some features are temporarily unavailable for some listings. You can use 'Tell us what you think' near the bottom of Trade Me pages to give us feedback. In the mean time My Products is unaffected and as Callum mentioned it makes managing listings a lot easier, you may want to give it a go. There's lots of help here on Community if you need it.

Kia ora Lester, we're making some changes in the background and some features are temporarily unavailable on the new-look site. You can still export your listings, head to the site, select 'desktop site' at the very bottom of the page then go to your sold folder. From there you can 'export these listings' at the top.    

Kia ora Michelle, we are making changes to the site which will make it easier for us to introduce new tools and features to make the site better. These changes are being rolled out gradually, while this is happening some features are temporarily unavailable for some listings. You can find more info on the changes here. The team are working incredibly hard and you can use 'Tell us what you think' to give us feedback. In the mean time My Products is unaffected and can be used to automatically send out fixed price offers on unsold listings, so you may want to give it a go. It's easy to use and...

Kia ora everyone,  We appreciate any change to how you do business on Trade Me comes with questions and feedback, which we of course welcome.    The announcement earlier this week that we would remove bank transfer as an option for in-trade sellers, effective as of 3 November, has not been a decision made lightly, nor to inconvenience you, but we do believe it to be necessary.    Moving to bring all transactions under our secure payment gateways (Ping/Afterpay), which offer Buyer Protection, is something we believe to be beneficial to both buyers and sellers. It gives buyers increased confi...