Kia ora studio, the suburbs were added back into the Property emails on the 8th September, so they should be showing as normal now. Let me know if you're still seeing only the region in the emails and I can pass that on to the team. Gary-NZStocked, that is confusing with the membernames, I've passed it on to the team to have a look at as well. tlzee, if you can give me a bit more information on what you mean about your Watchlisted items being wiped out after 14 days.

Kia ora fantomstranger1, sorry to hear about this, I've passed this on to the team so we can look into this for you.

Kia ora westham60, I've passed this on to the team to have a look at, keep an eye on your emails.

Kia ora Gary-NZStocked and S, I've passed these on to the team to add to their list 🙂

Kia ora wazza133, if you give me the listing number I can ask the team to look into it and get in touch with you.

Kia ora wazza133, even though it's outside of the 45 day window get in touch with the team and explain your situation, they may be able to get in touch with the seller to get a resolution for you.

Kia ora deannem1, you just need to email the seller to let them know and ask them to refund your payment. Sellers are generally pretty good if you communicate and let them know what's happened.

Kia ora askham72, is this happening while you are creating a listing or are you editing one? How are you trying to do this, on your computer or using one of the apps? You can also try our help page Trouble adding photos or videos to your listing.

Kia ora Callum and marriott76, I've passed your examples of this and the screenshots on to the team to look into. 

Kia ora hoonz3, generally you can't contact a seller to organise viewing before you buy, unless it's a classified or vehicle. We don't allow members to put their contact details on the site. You can use the photos and Questions and Answers to get more information about the goods, we expect sellers to fully and accurately describe their items. If you win the auction and the goods aren't as described you can either not go through with the trade when you go to pick up or contact the seller to resolve the trade. You can even discuss that with the seller in the Q&A up front.