Kia ora tinkerbelled, if you're not seeing the speech bubble you can use this contact us link, you can also find those on most help pages. You may have an ad blocker or browser privacy extension that stops it showing. You can try using a different browser or device. 

Kia ora nonnelj, we added the Combined shipping option late last week, so you're right you didn't see it there before. Try the troubleshooting tips, often a cookies and cache clear will fix things. The Combined shipping box isn't free text, you'll need to add an amount in there, which is why "Quote required for combined post after first purchase" won't show. If you're adding in just the dollar amount into the Combined shipping box and it isn't showing, first try the troubleshooting tips, often a cookies and cache clear will fix things. If you're still having problems reach out to the team u...

Kia ora martyfraser, we transfer out withdrawals everyday at 2:45pm, from there it is down to bank processing times. Some banks do have almost instant processing, others take 1-2 days. 

Kia ora thetopsella, we are making changes to the site, some features, including counter offer aren't available for all listings, instead you can update your Buy Now or pop a comment on your listing letting potential buyers know they can make another offer. 

Kia ora sharon.nz, thanks for the feedback, I've passed this on to the team. You can send feedback to us directly via "Tell us what you think" towards the bottom of Trade Me pages.

Kia ora poggy, at the moment the best way to do across town postage is the way you've done it, by the buyer selecting another option and you refunding the difference. Follow Callum's advice and use "Tell us what you think", that way feedback goes directly to the team.

Kia ora 28samantha82, listings that go through our new system can only be viewed in My Trade Me on our app and new-look website. If you're on our 'classic' site and can't see the listing in your account, you can select the 'Mobile' option at the bottom of the page to get to our new-look site. Alternatively, you can search the listing number and it'll bring up the listing for you. If you are still unable to see the listings can you reach out to the team with examples of listings being deleted before 45 days, you may be able to find those in your emails. I've passed on the feedback about the ...

Kia ora Callum, thanks, I've passed that on to the team. Appreciate you confirming it was working for you yesterday S. 

Kia ora munchnz and Callum, so that we can look into this can you give me a bit more information, what browser and version are you using or have you tried?  

Kia ora jlo189, down the left hand menu there should be Manage bookings it takes you to the old look page with your Book a Courier details. Can you pop up a screenshot of what you see if it's not there for you.