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Kia ora Bill we’re upgrading some background systems that power Trade Me. While we do this, some features like the ability to crop and rotate photos are unavailable for a small number of listings.In the meantime, you'll need to use the photo editor on your device to adjust your photos before adding them to your listing.
Kia ora Tom, thanks for reaching out. This one is a legitimate email, we have partnered with Perceptive for this. You can feel free to do that survey, we're keen to hear your thoughts!
Kia ora Ron, S is right you'll need to confirm your email address before it attaches to your membership. If you don't have access to your registered email address or can’t remember it, we’ll need to sort this out over the phone. You can contact us with a couple of times that’d suit you for a call.
Kia ora Audrey, it sounds like your listings are through our new system, listings through the new system can only be viewed in My Trade Me on our app and new-look website. If you're on our 'classic' site and can't see the listing in your account, you can select the 'Mobile' option at the bottom of the page to get to our new-look site. Alternatively, you can search the listing number and it'll bring up the listing for you. Bernie that issue with your listings being in a different order is a ‘bug’ in the system that we're aware of, and our tech team is working hard to fix it as soon as possi...
Kia ora Ashlin, if you hop onto live chat someone can have a look into this for you, be sure to send any screenshots through when you do.
Kia ora Alan, you might want to give My Products a try, you can deactivate, duplicate and manage listings from there. It's free, both casual and pro-sellers find it useful and easy to use.
Kia ora Nicola, sorry I don't have any updates on this one, but will comment here when I do. For now you'll need to continue with the workaround above from Casey.
Kia ora Robert, our App and site troubleshooting Help page might help with this, sounds like you may need to update your app or browser to the latest version, you can also try clearing your cookies. I'll send you an email too so if this doesn't fix it, you can reply with some screenshots and we can take a look.
Kia ora Greg, I've raised this with the appropriate team here, they are looking into it. You could also try contacting the NZTA about incorrect registration.
Kia ora Maryann, sorry you've had this experience on the site. You've made your purchase decision based on what the seller has in the listing description. Good advice here from L and Callum about saving a copy of the original listing, correspondence, Q&A and going to the Disputes Tribunal if we aren't able to help get a resolution for you. I can see you've been in touch with the Disputes Team, hopefully they can help out with this seller.
Comments
Recent activity
Votes
Kia ora Bill we’re upgrading some background systems that power Trade Me. While we do this, some features like the ability to crop and rotate photos are unavailable for a small number of listings.In the meantime, you'll need to use the photo editor on your device to adjust your photos before adding them to your listing.
Michelle
Created
0 Votes
Kia ora Tom, thanks for reaching out. This one is a legitimate email, we have partnered with Perceptive for this. You can feel free to do that survey, we're keen to hear your thoughts!
Michelle
Created
0 Votes
Kia ora Ron, S is right you'll need to confirm your email address before it attaches to your membership. If you don't have access to your registered email address or can’t remember it, we’ll need to sort this out over the phone. You can contact us with a couple of times that’d suit you for a call.
Michelle
Created
0 Votes
Kia ora Audrey, it sounds like your listings are through our new system, listings through the new system can only be viewed in My Trade Me on our app and new-look website. If you're on our 'classic' site and can't see the listing in your account, you can select the 'Mobile' option at the bottom of the page to get to our new-look site. Alternatively, you can search the listing number and it'll bring up the listing for you. Bernie that issue with your listings being in a different order is a ‘bug’ in the system that we're aware of, and our tech team is working hard to fix it as soon as possi...
Michelle
Created
-1 Votes
Kia ora Ashlin, if you hop onto live chat someone can have a look into this for you, be sure to send any screenshots through when you do.
Michelle
Created
0 Votes
Kia ora Alan, you might want to give My Products a try, you can deactivate, duplicate and manage listings from there. It's free, both casual and pro-sellers find it useful and easy to use.
Michelle
Created
0 Votes
Kia ora Nicola, sorry I don't have any updates on this one, but will comment here when I do. For now you'll need to continue with the workaround above from Casey.
Michelle
Created
0 Votes
Kia ora Robert, our App and site troubleshooting Help page might help with this, sounds like you may need to update your app or browser to the latest version, you can also try clearing your cookies. I'll send you an email too so if this doesn't fix it, you can reply with some screenshots and we can take a look.
Michelle
Created
0 Votes
Kia ora Greg, I've raised this with the appropriate team here, they are looking into it. You could also try contacting the NZTA about incorrect registration.
Michelle
Created
0 Votes
Kia ora Maryann, sorry you've had this experience on the site. You've made your purchase decision based on what the seller has in the listing description. Good advice here from L and Callum about saving a copy of the original listing, correspondence, Q&A and going to the Disputes Tribunal if we aren't able to help get a resolution for you. I can see you've been in touch with the Disputes Team, hopefully they can help out with this seller.
Michelle
Created
1 Vote