MyProducts - error with importing products from unsold listings
Help!
I used to manage all my listings through MyProducts, but recently I've been creating them through my Trademe app. Now I want to import my unsold listings back into MyProducts, but when I go to do that it doesn't show any unsold listings to import, but I know I've got a bunch that should be available to import.
I've successfully done this on the odd occasion in the past but no luck over the last few weeks when I've tried.
Any ideas what's going wrong here and how to fix it?
Cheers.
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Callum Community Superuser
Hi Michael. Are they definitely showing in your unsold folder? So not 45 days old and gone?
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Hi Callum, thanks for responding.
They're definitely showing in unsold folder, they only closed this week.
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S Community Superuser
Kia Ora Michael,
If you're still having this trouble you can contact TradeMe staff through "Live Chat" for assistance - If you select the Contact us Link at the bottom of any TM page the Chat Tab will Pop up in blue at the bottom right of your landing page screen, there may be a slight delay in this appearing.
Enter in the Chat bot which comes up once the Chat icon is selected - Talk to person - you will be taken to entering your details before arriving at the window to Chat with a Real Person/Staff.The Live Chat manned hours weekdays are 9:30:am - 5:00pm and weekends 9:30am - 4:pm- Cheers.0
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