E-mails have vanished?
Answered
Greetings. I'm wondering if I have hit a wrong button somewhere or if somethings been updated as I no longer get e-mails giving confirmation that I have purchased or won an item. I'm also no longer getting e-mails stating I'm out bid even though I have specifically ticked I wanted to be informed. They are not going into my spam box either, they have just ~vanished~? I will apologize to the sellers if I am late as I was checking e-mails not the website 'won' section. I am getting Trademe promo e-mails still.
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S Community SuperuserKia Ora Jaytala,
Sorry to read you've lost those email notifications there,
Have you checked your Email Preferences to ensure you've got the appropriate options ticked which you want to receive? Email Preferences
Run through the Troubleshooting steps Problems receiving Trade Me emails – Help - Trade Me
If there is nothing out of place you will need to make contact with Staff so they can investigate what else may be happening that is preventing you from receiving their emails - Cheers.
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