Problems receiving Trade Me emails

We know it's frustrating when emails don't come through when they should, please make sure you’ve given these things a go:

  1. Confirm which email address is connected to your Trade Me account from your ‘My Trade Me’ page. 
  2. Check your junk and spam folder.
  3. Some email providers have limited storage – check your inbox isn’t full by sending yourself an email. 
  4. Head to your preferences page to adjust which emails you do and don't get.
  5. Add ‘mailer@trademe.co.nz’, 'support@trademe.co.nz', and '@email.trademe.co.nz' and ‘noreply@trademe.co.nz’ to your contact or safe-sender lists.

Having trouble with your saved search emails? You can adjust these from your 'Favourites'


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