Changing category when relisting motorhome
AnsweredI am relisting a motorhome and wish to change the category but this is greyed out when I go into edit.
-
Callum Community Superuser
That will mean you can't change it. Some categories (like motorhomes) are fixed.
About your only option is to withdraw the incorrect and create a new listing in the category you want. That can mean losing any fees you have already paid. If you decide to do that contact Trade Me via Live Chat first. They can arrange a refund of the fees. Don't forget that if this is a classified ad you will also lose all the details and photos. So make sure you have a copy of the description and photos for the new listing.
0 -
Hi Callum
This is as close to live chat I can find on Trademe web site. I do wish to change catagories for my listing. Can we do this.
Thanks Garth
0 -
S Community Superuser
Kia Ora Garth,
To contact TM staff through "Live Chat" - you select the 'Contact us' Link at the bottom of any TM page, then you need to give the landing page a count of 15+ seconds for the Chat Tab to Pop up in blue at the bottom right of your screen, there is a slight delay in this appearing.
If you enter in the Chat bot - Talk to person - you will be taken to entering your details before arriving at the window to Chat with a Real Person/Staff. - Have your item Listing number entered in the Chat window so staff can find this easily.The manned hours weekdays are 9:30:am - 5:00pm and weekends 9:30am - 4:pmBe aware of all the facts Callum has pointed out for you like if it's a classified listing copy & paste your info' & photo's into a word, or like document as these will be lost once the classified is removed. - You may also lose some Fee's which TradeMe may help you regain for relisting in a different category. They will help you with this through the Live Chat facility.We are Members of TradeMe just like you - we are not staff therefore can't do this for you. The Community Forum is in place for Members to help each other where we can. - All the Best - Cheers.0
3 comments
Date
Votes