Selling my vehicle but a 'Money' Owing' advisory warning appears?

Hi Adrienne. If you get in touch using Live Chat, one of our agents will be able to give you some advice. 🙂

Yes I m on d same boat

I created a listing for my car, several days later I purchased a Motorweb report so I could help my listing with more information added. The listing isn't showing my motorweb report at all, do I need to somehow insert the report into my listing or will the listing update automatically with the new Motorweb info I bought? 

Kia Ora Trevor,

Good on you purchasing the motorweb report,

You place this report as an image, photo pic in your Listings photo's - Up to 2 non vehicle images can be used, motorweb VIR is one of them - Cheers.

Sorry, I don't think you understood my question.

I meant in the "Background Check" panel. There are 4 separate parts that are Greyed Out - The "Stolen Vehicle Check" - shows as unavailable, the "Re-registered Check" - shows as unavailable - the "Damaged Import Check" shows as unavailable and finally the "Money Owing" shows as unavailable. These are all Greyed out.

Those 4 things showing as Unavailable I thought would now become Green and the information would then be visible to the general public and not greyed out.
This is why I purchased the report - I assumed everyone has to buy a report to have the "Background Check" portion completed. 
How does the Background Check portion be filled in correctly please?

Cheers Trevor,

Motor Listings can only be edited within seven days of starting the listing, as your fields are greyed out your best option is to contact TM staff through "Live Chat" who will have the Access Rights to edit these for you Otherwise the advice is to withdraw the Listing & Relist.

If you select the Contact us Link at the bottom of any TM page, give the landing page a count of 15+ seconds for the Chat Tab to Pop up in blue at the bottom right of your screen, there is a slight delay in this appearing.

Thanks, I think it took a while to update itself after I bought the Background Check - so it's all good now, I should have waited longer that's all.
Thanks all the same, this is probably the fastest help service I have ever used, so that's commendable and shows this part of your site works great! 

Cheers Trevor,

I am a Member just like you, I am not TradeMe staff - This Community Forum is in place for Members to help each other where we can and I have learnt here too from you Thank you - All the Best with your Sale - Cheers.😊

This has been helpful, I've just listed my van and see all the checks have passed apart from the money owing, which has a grey question mark. And no money is owed on the van..I'll try a live person chat tomorrow and hope to set this straight