No reply from buyer re paying correct postage
-
Callum Community Superuser
Hello isisis
Have you also left feedback for them? Do they have auctions running you can ask questions on? Did they send through a phone number with their address?
Once you have done all that there isn't much else you can do. Just sit there and wait. That's what I do. Usually eventually the buyer will wonder where their item is and get in contact.
0 -
S Community Superuser
Kia Ora isisis,
Before placing feedback double check your email spam/junk folder in the off chance one from your Buyer has gone there. - If nothing a feedback placed letting them know you've emailed and to check their same folders usually gains a response. - Hopefully they're well and you hear from them soon. - All the Best.
1 -
My sold item doesn't have an option for placing feedback. Maybe because it has a buy now? Maybe I can see if the buyer has any listing but I don't know how to find a particular buyer. I need to contact them asap because their plant needs to be posted.
0 -
S Community Superuser
Kia Ora isisis,
To place feedback from your Sold items...
- On the website select the listing > place feedback & rating > submit
- On iOS & Android select the listing > under Next steps choose feedback > place feedback submit
To look the Member up...
0 -
Callum Community Superuser
Hello again isisis
All sold items should have the ability to place feedback. Unless they purchased it more than 45 days ago. You can find that link on your "sold" page.
The buyers name will be there also. Just click it to see if they have any listings.
Link here which explains how to place feedback, across the different ways to access Trade Me
https://help.trademe.co.nz/hc/en-us/articles/360007263331-Place-feedback
0
5 comments
Date
Votes