Trademe not letting me add money to my account

Kia Ora movingon62,

Credit card account top ups can take 2 - 3 Business days to show in your TradeMe account.

Thanks for that I will have to wait a few days to see if anything changes. I thought it was the bank transfers that were meant to take longer. I never saw a confirmation page so am not entirely sure that it even went through. Nothing is showing on my credit card. This whole process feels way to complicated and difficult given all I want to do is list items I no longer need.

1. Save your credit card to the system first if it isn't already, then make the payment.
2. What type of card are you using? - TradeMe accept Mastercard, Visa, American Express & only the Q Mastercard attached to Ping Otherwise all major credit cards for Autobiller payments.
3. If you're using one of the Apps try making the Top up through the Desktop site.

Hi S,

Still not working and nothing is showing up anywhere. I haven't saved my details to the system as I do not see the point: if all sales are being forced through ping then trademe will take the fee straightaway so I would not have a need to top up my account at any point (and I am not interested in buying anything). I am using a normal visa credit card and I do not have the app, I have only been using the desktop. According to trademe "help" it is possible to top up an account using a bank transfer that could take up to 3 working days to appear but I am not wanting to go down that road. I have not even got to the point of setting up a bank account with ping yet.

Trademe has so far been no help at all. At this rate it looks like I might have to just close this account and try my luck on facebook. 

Thanks movingon62,

Sorry to read you're still in limbo there,

Many Members have found by adding their card to the system first their transaction is successful, as you don't want them saved you can delete your card details after making the Top up without issue . I currently don't have my payment cards saved. - A browser cookie/cache clear may help Otherwise you'll have to use the blue speech icon bottom right of the screen to message a staff member directly. - Cheers.

Thanks for your help I will try adding the card then deleting it afterwards.

I have tried the blue speech icon and it has been a disaster. So far the staffer has blamed my computer, cookies, app (which I do not use), internet browser, and now my bank. They seem to think my credit card has a block on it despite it working everywhere else and no such block existing (unless of course my bank thinks trademe is a scam and should not be trusted) but given that it was for only $1 I do not see how a block would even be there. It is getting ridiculous as nothing they say is helpful. I just tried again today and I get the same result. There is clearly something funky happening on the website itself but no one wants to look into it. Repeatedly banging head against wall at this stage