no option to contact trade me if a sale falls through
i sold something and never heard from the seller despite many emails,, there used to be an option to contact trade me and they would try and contact the buyer but where is that now>>
-
@-attic
Place a comment on the sellers feedback to check their junk mail - it appears as if there's still IT problems with emails going into junk.
As a casual seller we have had that happen & it was by chance we checked junk mail & saw that's where they went.
All the best
0 -
Thanks. Have Done that already
0 -
S Community SuperuserEditedKia Ora -attic,
Sorry to read you've had No communication from your Buyer,
There has been a recent change in the process of managing 'No contact' from the Buyer, TradeMe no longer reach out to the Buyer, enabling Sellers to cancel Trades quicker within the given guideline of first allowing Buyers 2 working days to make contact and 7 days in which to complete payment of the Trade, unless alternate terms were within the Listing description or agreed to within the Q&A section. If a Trade is being cancelled the Seller is to advise the Buyer of this via email first. - Refer to the help file below...
1
3 comments
Date
Votes