Fixed Price offers from My Products not being send out?
I get a suspicion that my fixed price offers from my product list are not sending out. I had several people who put it on their watchlist when it expired yesterday but today it has been relisted.
I also did not get a notification email that my fixed price offer had expired. I have double checked that it is done correctly on my product lists, and I noticed that there are indeed only 2 items showing as FP, and I remember that I had done those manually, as I had not planned to relist those
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Michelle
Trade Me staff - Community team
Kia ora adventurer6, can you get in touch with the team with those listing number examples, so we can have a look to see if the fixed price offers have gone out.
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Callum Community Superuser
Hello adventurer6
According to the filter on My Products out of my 450ish live products I've only got 9 currently out for FPO. Seems a bit strange as I have hundreds of items with watchers.
I don't sell hardly anything by FPO (Maybe that's why) but I might keep a closer eye on it and run some further tests if I get time or interest. Generally I feel things are better to be listed with potentially thousands of customers, rather than just a few potential buyers that you get with a FPO.
I only offer a FPO if I have more than 1 item. If they are single items I don't do FPO for the reason above.
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Hi Michelle, not sure what you mean with the team, but here is the listing number of an item that had expired yesterday with several watchlist numbers. and a trader has asked me to send a fixed price offer, but when I looked today the item had already been relisted.
Listing number Listing #5862216000
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Thanks Callum. This is not quite my experience, especially when asked to send a fixed price offer and I do sell ocasionally through FPOs
but thank you for your input
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ok, the same again, and while I don't know how to contact the support team directly, here are 2 more listings, that expired and straight away relisted without sending the fixed price offers out to any of the watchers:
Listing #5865845273, Listing #5865767280,
in fact I think none of my fixed price offers send out unless I do them manually from My Trade Me, but none of the My Product list send out as FPOs
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Callum Community Superuser
Silly question maybe, but you definitely have checked in settings what you want to do if you only have one item available?
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Callum! you are a genius.
no silly question, the silly one is me....
I had only ever seen the Fixed price offer thing for if someone has bed feedback.
Well, you absolutely rescued me and I thank you wholeheartedly!
Thank you! Thank you!
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