Mirror
Hi I have paid for a Mirror via Ping, e-mailed the seller for pick up details and no reply. The listing closed on the 18th. What do i do now?.
Jennyy
Edited in line with Community guidelines
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S Community SuperuserEdited
Kia Ora Jenny,
Sorry to read you haven't heard from your Seller as yet,
If they have any other Listings running you could try leaving a message through the Q&A section on one of those letting them know you've emailed and to please check their spam/junk email folder and make contact with you regarding a suitable Pick up day/time for the Listing you've won. If they have no further Listings you can place it as feedback initially, feedback can be edited once when the trade is complete.
All Trades are to be completed within 1 week however Sellers are to make contact within 2 days therefore if you have no response you will want to select Dispute resolution from your won items or from within the closed listing itself for assistance from a staff member in reaching out to your Seller also.
I hope your seller is well and you hear from them soon. - All the Best.
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Hi everything turned out well, I messaged then on another listing they have and they replied, so its all sorted. Thanks so much for your advice.
Regards
Jenny Gregan
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S Community Superuser
Kia Ora Jenny,
YAY! - That's Awesome news!
Thanks so much for coming back to let us know this has been resolved for you, it's always great to hear when trades are successful.
Much appreciated😊
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