Charged twice for best auction ending time
I have had to edit some items..most charges are retained, gallery etc, but I have to reclick "Pick best ending time"again..and get charged again. So I pay twice. Am I doing something wrong? please help!
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MichelleTrade Me staff - Community team
Kia ora thecamphorchest, sorry to hear you've been charged twice for the scheduled end time for some of your listings. Get in touch with the team using the blue chat bubble to the bottom right of the screen, they will take a look and sort those fees out for you.
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S Community SuperuserKia Ora thecamphorchest,
You shouldn't have to re-click the Best ending time again, it should be retained as was first set and is only charged once per Listing therefore you've uncovered a likely Bug in the system which you will also want to pass onto the Team as well. A screenshot of your double charges and the Listing numbers attached to your Chat when you get in touch with staff will help speed the process up for you. - All the Best.
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