Buyer unable to follow through.
Answered
Does anyone know how I can contact Trademe and speak to a human?.
I need to arrange to get my success fee back for a sale, and have heard nothing from them, and I want to relist the item.
Thanks in advance, Lynda
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S Community SuperuserEditedKia Ora Lynda,
Sorry to read your Buyer has pulled out of the sale,
The steps to Apply for your Success Fees are in the Link below...
Apply for a success fee refund – Help - Trade Me
The quickest way for your refund to be processed is by using the Chat Bot which has been set up to process these refunds, follow the text prompts. - Contacting by other means see's our requests being auto-queued and prioritised for response to when a staff member becomes available. - All the Best.
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