Insuficient Quantity but PING still processed payment.
Found this rather amusing since the product is only 99c but seems like a TM bug that may catch others out for more expensive items.
I selected 3 of the same item & paid with PING, TM kicked me back to the listing saying only 2 items available but PING processed payment for 3 anyway. The listing now shows only 2 items available so maybe someone else purchased a moment before i did leaving the reduced quantity?
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Just checked my WON auctions & it's giving my the option to buy 2 even though I paid with PING for 3...lol. Too funny & def a bug.
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S Community Superuser
Kia Ora kiwidave2,
Have you emailed the Seller to query how many you've purchased against their stock availability?
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Yes, but I'm not that fussed about 99c. Just thought it was funny & TM staff may want to pass this possible bug onto those in charge.
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S Community Superuser
Cheers kiwidave2,
Yes! the Seller has the exact same Listing Live again with a Total of 2 therefore they either have 3 they can give you and zero their stock level or refund you the extra's paid but not in stock.
The Live Listing is same Listing number.
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Callum Community Superuser
I can't completely understand the issue here kiwidave2, but maybe I'm reading it wrong.
Couldn't it have played out like this?
Seller had 5 items.
You purchase 3
Seller now has 2 items left, which is what is showing on the live listing.
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I've emailed the seller with proof showing I paid for 3 so will get things sorted in due course :)
I've been thinking about it & maybe it's not a TM bug. Maybe my mouse registered a double click ie. the seller has 5, I bought 3 & the double click tried to buy another 3 but failed since there are only 2 left so TM kicked me back to the sellers auction to buy the remaining 2.
Anyway, no biggie & will be sorted with the seller...cheers.
PS. The screen shot I posted. I've never seen that before, the ability to buy more of the same through my WON listings. Something learned for a Thursday arvo.
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S Community Superuser
That well could be the Bug - I've never seen a Live Listing placed in a won item before either - that is not normal therefore well worth querying to ask if it's a New Feature or indeed a Bug!
Pleased you're sorting with the Seller, as it was a Ping payment they should see the full amount for the 3 as it's an instant payment into their Ping. - Cheers.
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Callum Community Superuser
Ah now I see. That's just one single screenshot. I thought it was 2 photos, one after the other. Very curious indeed.
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S Community Superuser
Kia Ora All,
I can confirm there has been a change in how purchased MQL's in the New system are displayed in the won items folder. - The Classic (Old) TM site linked purchases only to the purchase summary - purchased MQL's in the New system are designed to take Members directly to the live listing where further purchasing is available whilst the Header on the purchased item(s) still links to the purchase summary for reference.
Thanks kiwidave2 for raising your Post - we've all learnt a little further on this one - Cheers.😊
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