Unable to access 'Manage Afterpay'
Answered-
S Community Superuser
Kia Ora Jimmy,
Have you already Activated your Afterpay account Or are you attempting to activate it now for the first time?
Payments received via Afterpay are automatically paid into your registered bank account therefore after registration & activation there are no further actions you need to take to transfer funds. - If you have already registered & activated your Afterpay previously this could explain why you are coming up with the 500 Error.
The funds should appear in your Bank account within 1 - 2 days depending on your Banks processing times. - Payments leave TradeMe around 7am so any payments after this will go through to your Bank the following day.
You need to be on the Desktop site to Manage Afterpay, there is currently a known issue with this in the Apps.
If you haven't yet activated your Afterpay after registration - Your Bank account is credited with 1cent and a 6 digit reference code - once you find the code in your Bank statement, in the Desktop site go back into 'My Trade Me' Account details page > scroll down to My Balances & select the blue Activate tab > Enter the 6 digit code in your Bank account. - You may have to wait a couple of days for the 1cent to turn up in your Bank account if you've only just registered for Afterpay.
Let us know if you still require assistance and what stage you are up to with your Registration & Activation of your Afterpay account. - Cheers.
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