Ping withdrawn to the wrong account and bounced back to Trade Me

Hello Ruth. Yes, these payments get bounced back to Trade Me if they don't eventually get manually sorted into your correct account. It can take a while for either to happen. I'd wait a couple more working days and if still no action contact Trade Me via Live Chat to sort it out. 

I trasferd my ping balance to my bank account this only recived $0.01 rest of the money not even showing or trade me is not even responding been a week now. Completely upset with money no way to contact ping either.

Kia Ora popez1,

Ping is TradeMe's own payment system, the $0.01cent is TradeMe confirming they have a correct account to transfer the funds into before transferring the full amount. If you've made a manual transfer out you just need to go back through to select the transfer out once more to release the funds - if you made an automatic transfer out the full funds should follow within 1-2  days of seeing that $0.01cent in your Bank account. The batch run of Ping funds leaves approx. 2:45pm each day, any transfers made after this won't go out until the same time the following day. This is a one off as your account is being set up for the first time.

Did you message TradeMe staff using the blue speech icon bottom right of your screen? If so go to 'My Requests' Top right of this Post page, the subject line will show a status at the end showing where your message is at, you can click into that subject line to add further or make an enquiry. Double check your emails just in case TradeMe have sent you a request for ID verification - they may not have, it just pays to check.

No email received, automatic transfer selected, you should see the full funds arrive into that Bank account.

No email received, manual transfer selected, select the transfer out again to release the funds.

- Cheers.