Unable to edit
I wanted to edit the description of a current listing but all I was able to do was add a new photo. Why can I not edit the description (or anything else) or am I missing something?
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S Community SuperuserKia Ora Trimati,
The ability to Edit a Listing depends on how long your Listing has been Live, what category you've Listed within, what pricing options you've chosen, whether the Reserve has been met Or if you've had a previous sale for Multi Quantity Listings. - Where you are unable to Edit a Listing you can put a Sellers Comment in or withdraw the Listing to make your changes before Relisting the goods.
Reference: Editing a live listing – Help - Trade Me
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S Community Superuser
Kia Ora Trimati,
If after reading the Help file above 'Editing a Live Listing' and find you should be able to Edit your Description though are unable to try the following Troubleshooting steps...
- Are you accessing TradeMe through the Desktop site or one of the Apps? - Have you tried through both?
- Ensure you're running the Latest up to date Browser/App version -
- Try clearing your Cookies & Cache then reconnect to TM with a fresh start.
- If you are using the App try exiting the App altogether rather than just closing it down.
- If you're using the App try uninstalling it then reinstalling it.
Let us know how you get on - Cheers.
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