unable to import products or find trademe email support info

Kia ora Amanda, if this is still going on for you you can get in touch with the team on live chat. Ask to 'talk to a person'.

yes it is still happening and I also can't 'get in touch' or find live chat. so I can not access 'talk to a person'. 

Kia ora Amanda, follow this link, there is a blue bubble towards the bottom of the page where you can get in touch. Type in 'talk to a person' and someone can have a look for you. 

Stuck in product update page 2 days. Anyone for help. Already asked in customers suport

Usual thing to try would be to log out of MP and Trademe, close browser, clean temp files, log back in again.

If trying to update many listings via a Bulk edit option, then try doing 1 at a time to see if one pops up with an error, then maybe try several at once to isolate any problem item(s).

Not sure what you are trying to update in My Products, an individual product and live listing, or a bulk edit of many listings? More detail of exactly you are trying to do and how, would help.