Old photos don't load properly when relisted from an old listing
AnsweredHello, A lot of my listings have dead photos on them that don’t load properly. Listing number 5359040787 is the one that generates the most questions about it. When I try to delete them the system errors. Can you look into this please from the back end?
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Michelle
Trade Me staff - Community team
Kia ora Chris, I can see the photos are loaded and just not showing. Are they photos you want to show on the listing or can you just not delete them? Have you checked the size of the photos to make sure they are the right specifications? I've also passed this on to the team to look into for you.
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Thanks for answering Michelle. If it were the size of the photos then they would not have loaded at all. No it appears to a bug if you relist from an old listing (from greater than 6 weeks ago) and it tries to drag back the photos but they don't load. Deleting is a great suggestion but when I try to do that I get an error page. I can send you a screenshot of the error page if you need it.
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