Charged for unknoen purchase from ping
Have had $420.00 taken from Ping out of my bank account on 23/5/2025.
I haven't brought anything or used Trademe ever,I would like the money transferred back to my bank account as soon as possible.
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Callum Community SuperuserHello Leonie. First thing to do is check your Ping balance on here. That will show any purchases you have made and what they were. If it's definitely not you, you will want to change your password, make sure other things on your account haven't been changed. Especially your delivery address. I'd contact Trade Me urgently via Live Chat, and you might need to report it to your bank as well in case your credit or debit card has been compromised.
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S Community SuperuserKia Ora Leonie,
Great advice from Callum, just Double check in your Won items as well to ensure no products have turned up there. - Cheers.
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