Afterpay refund
I returned an item to seller and they refunded, however my Afterpay account hadn’t been refunded, and payments are still due to come out.
Please advise
-
Callum Community SuperuserHello Ben. The most important question here is: How long has it been?
While I can't find a direct answer for you in the Trade Me help files, afterpay says this:
How do Refunds and Returns Work at Afterpay?
Once processed, the money can take up to 10 business days to be returned to your card/s, depending on your financial institution.0 -
Callum Community Superuser
Hi Ben. My original answer has gone into pending mode. I've copied it below as a screenshot
1 -
S Community SuperuserKia Ora Ben,
The refund is made back to the card you used to make the purchase Not your Afterpay account nor your TradeMe account. - Keep an eye on the balance of the card you used. - Afterpay return you the money you have spent on the purchase thus far & cancel any further outgoing payments - Cheers.
1
3 comments
Date
Votes