How to get a traders account removed from TM due to shocking feedback
(I have blocked this trader) .... Trader has shocking feedback and continues to buy items from other traders and is not following through with trades. At what point do TM remove the traders account?
Current feedback score today is
44 positive feedbacks. 21 are from individual members
25 negative feedbacks. 16 are from individual members
Total feedback score is (5*)
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S Community Superuser
Kia Ora Sona,
Generally TradeMe expect all Members to retain a 95% Feedback status - below that restrictions may be applied to the account, which we as Members, may not see in place.
Rather than removing a Member or deleting an account TradeMe tend to guide Members to uplift their feedback status preventing attempts of opening new &/Or multi accounts - Best to keep these known ones in sight and potentially already on blacklists.Members can report dubious accounts to a TradeMe staff member direct through "Live Chat" highlighting an issue, allowing staff to monitor activity and take necessary actions as required. - Cheers.1 -
If Trade Me are going to have a softball approach to scammers then Trade Me need to take responsibility.
I have a dispute pending at the moment with a certain trader along with a few other people from reading their feedback. This person has taken our money and done a runner.
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S Community Superuser
Kia Ora Aaron,
There is a 0 tolerance of Scammers onsite & these accounts are disabled from the platform.
All the Best with your Dispute - Cheers.
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