Trouble relisting
After removing 'ping' as payment option I'm still unable to list ?
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Callum Community Superuser
Hello Ray. We will perhaps need some more info here.
What are you trying to list? Are you getting an error message? Are you listing on Desktop or the App?
Having Ping or not shouldn't be affecting anything here.
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S Community Superuser
Kia Ora Ray,
Sorry to read you are having trouble Listing,
- Are you using the Desktop site or one of the Apps?
- What category are you attempting to list in?
- Are you getting an error message and at what point of Listing?
- Can you provide a screenshot of any error message you may be receiving?
- Why is removing Ping a factor?
- Ensure you've disabled any VPN
A few Troubleshooting steps ...- Are you using the Desktop site or an App? - Have you tried through both?
- Are you on the latest up to date version of the Browser or App? - App updates are rolled out quite frequently so it pays to check.
- Try clearing your Cookies & Cache then reconnect to TradeMe with a fresh start.
- If you're using the App try uninstalling it then reinstalling it.
- If you're using one of the Apps type Trademe.co.nz in your device browser to go through the Desktop site - likewise if you're using the Desktop site are you able to use one of the Apps instead.
- Cheers.0
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