2 factor identification
Answered
I am having issues with my email provider (xtra) and cannot currently log on.
As part of their process, they have cleaned stuff out of my computer, and now I need to log onto Trade Me again, but Trade Me is sending 2 factor identification to my email address, which I cannot access.
Can they send it to my mobile phone instead? They will have the number of file - -
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Callum Community SuperuserHello Chris. The help file for multi-factor-authentication is at the link below.
Hopefully you saved your recovery code as instructed, so you will be able to gain access that way.
https://help.trademe.co.nz/hc/en-us/articles/9059450588303-Multi-factor-authentication
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