Difficulty reviewing negative feedback for a seller
I want to review all negative reviews for a high volume seller, but I cannot filter the reviews. I have to read ALL their reviews. They have 200,000 reviews. that is impracticable. Please provide this option so the user can review just negative reviews so we can see if there is a pattern to the negative reviews (2,000+).
The seller is describing multiple products with photos that are a mix of accurate and inaccurate. It may be intentional deception. I have informed them and asked they correct the photos and taken screenshots. If they are doing it for this product they may be doing it for other products.
I cannot find a way to directly contact TradeMe.
-
S Community SuperuserEditedKia Ora Mark,You can view negative feedback through TradeMe's API Partner BidBud - there are some very helpful tips and tricks BidBud can perform - for the Feedback scroll down the page to Bad feedback finder.For reporting Listings you use the Community Watch report at the very bottom of the Listing. - Ensure to include all supporting screenshots with as much detailed information you can provide as to why you are reporting this. - As you have just requested the Seller to correct these photo's you perhaps may want to give them leeway to do this first. - Cheers.
1
1 comment
Date
Votes