Make an offer

We’re trialing a new feature across our apps called ‘Make an offer’. This lets buyers offer an amount, for the seller to accept or decline, in the Marketplace category.

Sellers will be able to select 'Allow buyers to make an offer' during the listing process.

Only the seller, and the buyer who made the offer, can see the offer.

To make an offer, visit our apps.
To make an offer, visit our apps.
  1. Select the ‘Make an offer’ button, when you're listing the item. 
  2. Enter your offer.
  1. Select the ‘Make an offer’ button, when you're listing the item. 
  2. Enter your offer.

The seller will receive a notification with the offer – they have 24 hours to accept or decline. Buyers will be notified if the seller accepts or declines their offer. 

If the offer is accepted, the listing will close and payment instructions will be sent as per usual. If an offer is declined, we’ll let the buyer know and they’ll be given the option to make another offer.

Shipping costs aren’t included in the ‘Make an offer’ amount.

Professional sellers are currently not included in this trial. 

Check out the ‘Make an offer’ terms and conditions for more info.

Removing an offer

To request to have an offer declined, send the seller a message in the Q&A.

Reserves 

If a listing has a reserve, offers can be made until the reserve price has been met. 

Once the reserve is met, ‘Make an offer’ will switch off, and all outstanding offers will be declined. Buyers can continue to bid on the listing. 

If your listing doesn’t have a reserve, then any bid placed, higher than the offer, will decline any outstanding offers.

Counter offers

As well as being able to decline or accept an offer, during this trial, some buyers and sellers can make counter offers.

Once buyers have made an initial offer, some sellers will have the option to either accept, decline or counter the offer. If the offer is countered by the seller – the buyer is able to accept, decline or make a new offer. 

Buyers and sellers will be able continue to counter offers between each other for a set amount of times, displayed on the listing description page. 

If a buyer's offer expires, the seller can still make a counter offer. Counter offers are valid for 24 hours.

If a counter offer is accepted, the listing will close and payment instructions will be sent as per usual.

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Make an offer lets buyers offer an amount, for the seller to accept or decline.


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